Small Business Administrator

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FOX-SBA Specialist.

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Staff Management + Development Tools

Here we discuss each of the features that are included within the Staff Management application...

Human Resources Software Administration Tools.

 

Why would you ever want to invest time setting up a development program for staff and then spend even more time in reviewing their progress? New staff or old, each needs to adapt their skills for the needs of your business.

 

What is included in FOX-BKA?

How can this help me?

Why is this useful to my business? 

 

>FOX-SMA Features

 

Centralized Staff Contact Records

People working in your business can easily update their profiles with their latest details such as their mobile number, home address and other details that they are willing to share between company staff and associates. Certain information can be held under a security policy which only allows management to view it. This will help minimize the time your team and you spend on trying to find staff contact details. This centralized staff contact list can be set up to synchronize with MS Outlook 2003/2007.  

 

Job Description Templates

By creating a template of the overall responsibilities and the terms under which they are supposed to work, you can avoid hours of trying to explain to them as individuals what is expected of them. This is particularly useful for the type of work that is repetitive and easy to measure. Employment contracts can also be included as a separate template or as part of the overall FOX-SBA Job Description template. ...  

 

Skills Assessment Templates

Most companies have certain standard skills they need their team to possess. Basic skills like using MS Word or MS Excel along with modern working practices such as use of Blogs and Wikis are important for your company's productivity. If the people working for you whether staff or other third parties don't have the skills needed you can end up wasting management time and energy trying to understand why the work is not getting done. By using a pre-configured FOX-SMA skills assessment you can start to discover which of your people are not as productive as they could be.  

 

Staff Management Development

Learning On-Line is often the quickest approach to develop the skills needed to complete work efficiently. FOX-SMA Staff Development application allows you to create development courses or simple learning tasks for your team and yourself. You can track progress on-line and review results of the learning all on-line. This will minimize the time spent chasing your team to complete critical training that they need for their roles.  

 

Employment Recruitment Support

FOX-SMA Employment Recruitment Support helps you avoid recruiting someone who is likely to be a poor fit for your business. Sometimes you may find you like the individual you are interviewing which naturally influence your decision to recruit or not. However, you may discover that someone you don't really like socially is in fact good for your business. FOX-SMA Employment Recruitment Support includes a recruitment process system that reminds you to complete good practice recruitment steps. This will give you an objective view on the individual so that you can truly understand the individual's potential before you make the commitment to bring them in to your company. of  

 

Staff Time Sheet Tracking

Understanding what your team are working on and how long it takes them are part of identifying the true profitability of your business. The challenge is to understand that if you have someone less experienced do a specific task for you would it have been better to have someone experienced do it even if it effectively costs you more? FOX-SMA Staff Time Tracking allows staff in a few seconds to log what they are working on and how long it took them. Over time this will give you valuable insight to for example the business' limits of production.  

 

Task Allocation + Tracking

Setting your staff or other third party contractors clear instructions is critical to getting the outcome you want. It also avoids less arguements about what you were expecting to be achieved. With FOX-SMA Task Allocation and Tracking you can allocate a task to anyone working for you and then track its progress. This feature synchronizes with MS Outlook 2007 so you can access this on-line and off-line..  

 

On-Line Training Services

A challenge for many small businesses is ensuring that profit margins are not wiped away by having to provide extensive support to customers. To maximize your profitability, it is increasingly necessary to educate both your staff and customers about your products and services online. Training on even the most complex of products or services can be achieved with current multi-media on-line training. FOX-SMA includes the option to provision a dedicated on-line training service for your customers. For an additional fee you can even send us your product or service documentation and our learning + development team will create multi-media training materials ready to load in to your FOX-SMA On-Line Training Service.  

 

Performance Review Templates

Performance Reviews can be viewed as a waste of time in a small business. Often the small business owner will be frightened of confronting valued staff members with potential bad news about their performance in a certain area. In the case of staff that are not adding value the simplest solution is to ask them to leave but this is not always easy to do.... The cost to a small business of staff that don't see what they are doing wrong can be significant. In one company example, we found that a company had lost over $100k in wasted salaries with members of staff that felt they were performing well despite the business owner explaining to them they were not. When the business owner introduced a written performance review it was easier to establish with the employee what was rated as a good performance versus what was not. FOX-SMA Performance Review Templates provide you with an easy method to generate, complete and save performance reviews. All reviews can be securely stored in a FOX-SMA Sharepoint document database with restricted access to the staff member and the appropriate manager(s). .  

 

Salary + Bonus Management

FOX-SMA Salary + Bonus Management feature allows you to record and track current salaries, salary increases and bonus payments. If used in combination with FOX-SMA Peformance Reviews, you can minimise increases in salaries and paying bonuses that based upon performance are not justified. Bonus Management used with FOX-CRM includes a Sales Order commission tracking capability so your sales and marketing departments can see what commissions or bonuses are due based upon actual sales revenue performance.  

 

Staff Benefits Management

Large companies often use attractive staff benefit packages to attract and recruit the most qualified individuals. Sometimes you are legally required to offer benefits such as retirement or pensions savings plans and/or healthcare to staff. Managing these staff benefits as a small business is never easy, it typically involves a lot of admin work and whether this helps to create employee loyalty these days is unclear... FOX-SMA Staff Benefits Management is an optional service which allows you to reduce the administration overload by giving each staff on-line access and maintenance responsibility of their benefits. Each benefit type is configured to requirements set out by your chosed outsourced benefits provider (such as an IFA offering Pension Plans). Please contact us for more detail on this.  

 

Disciplinary Issue Management

Managing a disciplinary issue with an individual working in your team is not only unpleasant but also subject to government guidelines on what is good practice and what is not. When running a small business it is easy to forget a critical step in the process of a disciplinary proceeding. FOX-SMA Disciplinary Issue Management offers you a reminder of each step of the disciplinary process and can record the outcome of each step as it happens. This approach to managing disciplinary action reduces the risk of the employee claiming they were unfairly treated.  

 

Restructuring + Staff Downsizing

In times of significant change, you may discover you need to restructure or even downsize your business. To do this it is good practice to follow any government recognized procedure so that if you need to make redundancies you can do so while minimizing the risk of staff making claime of unfair dismissal. FOX-SMA Restructuring + Downsizing incorporates a system process adapted to government recognised procedures. This system process prompts you to record and track each step of the restructuring process as it unfolds. This miminizes the chances of you missing any single step and so exposing yourself to potential unfair dismissal claims. ..