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To discuss your specific
Org Chart
requirements please fill in
your details below or call us:
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see data privacy below
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US: +1 315 220 6735
UK: +44 800 1 777
123
CH: +41 41 56 03 615
DE: +49 20 18 94 53
65
ES: +34 918 29 26 25
FR: +33 1 72 81 36 28
IT: +39 0165 41513
TH: +66 2 9851913
Data Privacy
Data Privacy
Today On Quota International
manage our clients' customer contact details
including 10,000s sales,marketing
and customer service professionals . Any data
you provide here will be protected to the same high level
that our clients' data is. On Quota is an anti-spam company and has strict data
privacy policies. We are registered under the EU and US Safe Harbor
data privacy program.
agreement.
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Swift
Organization Chart
Service
Supported by
your internal or On Quota's lead generation and key
contact management processes, the
Swift Organization Chart Service
helps improve on where sales,
marketing and customer service departments allocate
resources within key customers.
Note - Human Resources can
use this to produce organizational charts for
change management and internal purposes.
Click above to
take you to a
12 minute multi-media
presentation of the Organization Chart Service. Here we discuss
contact management and the use of the service in
client situations. |
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CLIENT CASE STUDY OVERVIEW
BUSINESS ISSUE:
Our
client needed to
track movements in customer contacts,
especially identifying the power people in the organization
chart.
This could only be done well by regular production
of
organizational charts for each key
customer account.
To produce this in a format that is
presentable (normally MS PowerPoint) it typically
took each Account Manager around 45
minutes to finish each
organization chart.
VALUE PROPOSITION:
On Quota's Organization Chart Service takes less than 15 minutes
of an Account Manager's time to complete, saving 30 minutes.
Each account manager was generating a minimum of $500k of
revenue per annum, so the 30 minutes saving equates to $142
(given 220 working days at 8 hours per day). After service
costs, On Quota’s Organization Chart Service saved our Client a
minimum of $100 in administration time per organizational chart.
The client also achieved better visibility of their customer
contacts as the service provided an incentive for the Account
Manager's to continually update their contacts. After implementing a CRM
system in 2002 by May 2005 the client
had visibility on approx
6000 contacts across 125 customer accounts. In June 2005 the
Swift Organization Chart service was introduced and by June 2007 the
visibility of customer contacts had increased to over 17000.
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Over 6 months in 2006 On Quota produced more
than 800 Organizational Charts for Account Managers around the
world saving over 525 hours of administration work. This
contact management outsourced service uses Microsoft Sharepoint
and SalesForce.com SaaS platforms to store and manage your
contact data.
The Organization Chart Service
offers the provision of consistency in
customer account planning and a common language for
customer facing individuals. The
organizational chart reporting capabilities include:
-
what level of support each contact offers
the supplier
-The
power each target or existing contact has in
their organization
- What
level of communication is being maintained
with each customer contact.
The organization chart service integrates with
MS Outlook 2003 and Outlook 2007. for
easy updating of contacts and final production of each
organization chart (see
demonstration) 
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Customer Testimonials | The OQ OrgChart is more than a strategic tool, this is also a clever and efficient way to transfer knowledge. When I bring a colleague for the first time into my account or discuss my strategy with my Management, the OrgChart gives an easy screenshot of the position and profile of a contact within the whole account structure. |
European Key Account Director
| | Many B2B companies claim they have a customer centric sales approach, but many of them focus oly on one aspect of the clients: their needs. Although customers needs are the heart of the sales process, understanding the customer’s structure, the sphere of influence and the decision process are often neglected. With the Swift Org Chart service you can understand where the needs are coming from, this pushes your sales community to understand the back bone of the decision process. |
Key Account Manager
| | “On Quota went the extra mile in terms of providing value added services and exceeded our expectations” |
SVP Corporate Sales
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