Swift Operational Support Services

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Alternatively to discuss your specific Org Chart requirements please fill in your details below or call us:

 

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US: +1 315 220 6735

UK: +44  800 1 777 123

CH: +41 41 56 03 615

DE: +49 20 18 94 53 65

ES: +34 918 29 26 25

FR: +33 1 72 81 36 28

IT: +39 0165 41513

TH: +66 2 9851913

 

Data Privacy

Data Privacy

Today On Quota International manage our clients' customer contact details including 10,000s sales,marketing and customer service professionals . Any data you provide here will be protected to the same high level that our clients' data is. On Quota is an anti-spam company and has strict data privacy policies. We are registered under the EU and US Safe Harbor data privacy program. agreement.

 

 

Organization Chart

& Change Management

Support Services

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Change Management & Staff Restructuring

Swift's Organization Chart Service supports companies with their change management and staff restructuring initiatives. 

By identifying which staff are willing to develop themselves in-line with the company's business initiatives, you quickly gain visibility on the best options you have to restructure each team.

Ensuring you have at least one supporter of the change in each team is key to help the success of each business initiative.

 

The question is, who are the people that support the initiative? Do we really know?

 

Who are the people we think are against it? Can we be sure this is not simply due to poor communication?

 

Restructuring on Employee Satisfaction

Let's take the example above, by putting the right tracking metrics in place, we can really understand the implications for example of Alex Reading VP marketing not supporting the change at any point in time.

Here we see Alex Reading is somebody who fluctuates between supporting and being against the change.  We need to get Alex Reading to support the change as we discover she is somebody who is politically powerful. The problem is, to date we have only met her briefly, so we need to put more effort in communicating the change to Alex (brief communication indicated by the box image with a single horizontal line).

The Organization Chart Service offers the provision of consistency in change management and a common language for those involved in leading the change.

Due to the sensitive nature of the information being recorded, On Quota provides a high level of security which adheres to our strict privacy policies (see to the left). Reporting capabilities include:

- what level of support each individual offers each business initiative.

-The power each employee has in their division or department.

- What level of communication is being maintained with each individual.

The organization chart service integrates with MS Excel, MS Access and MS Outlook 2003 and 2007. for easy updating and final production of each organization chart. The organization chart service also supports initial production of Organization charts via Powerpoint, hand drawn or any other company organization chart production tool.MS Outlook 2007MS Outlook 2003

 
 

CLIENT CASE STUDY OVERVIEW

BUSINESS ISSUE: Our client  launched a series of services which needed a different approach to  marketing and sales. The conventional marketing and sales processes were not working.

VALUE PROPOSITION: The the client used On Quota's Swift Organization Chart  and Training Plan Services to support  the change. 

Firstly, the organizational charts were produced for each country division with no metrics.

The second step involved a sales assessment. This sales assessment was taken by over 200 sales people. This identified the level of competence each sales person had against a profile of someone who had proved they could sell the new products and services successfully.

 The third step involved producing custom training plans for each individual.

Resource, communication, budget provision and training attendance compliance all helped it to determine the type of sponsorship each person gave.

Naturally the organizational chart was updated with these changes with these sponsorship metrics.  Over time, of the 200+ people involved in the change, some who initially supported the change became adverse and some who were adverse to the change became supporters. For the duration  of this business initiative the Swift Organization Chart Service enabled our client to manage the change across multiple divisions in different countries.  

Call us today for a strictly confidential discussion about your change or restructuring initiative.

 

US: +1 315 220 6735

UK: +44  800 1 777 123

CH: +41 41 56 03 615

DE: +49 20 18 94 53 65

ES: +34 918 29 26 25

FR: +33 1 72 81 36 28

IT: +39 0165 41513

 

We understand you may feel uneasy disclosing your business plans, so if you prefer you can fax us a non-disclosure agreement via fax:+41 41 560 3601. We will check the covenants you have included and provided we feel we can agree to these we will return it to you signed.

Customer Testimonials

The OQ OrgChart is more than a strategic tool, this is also a clever and efficient way to transfer knowledge. When I bring a colleague for the first time into my account or discuss my strategy with my Management, the OrgChart gives an easy screenshot of the position and profile of a contact within the whole account structure.

 European Key Account Director

Many B2B companies claim they have a customer centric sales approach, but many of them focus oly on one aspect of the clients: their needs. Although customers needs are the heart of the sales process, understanding the customer’s structure, the sphere of influence and the decision process are often neglected. With the Swift Org Chart service you can understand where the needs are coming from, this pushes your sales community to understand the back bone of the decision process.

 Key Account Manager

“On Quota went the extra mile in terms of providing value added services and exceeded our expectations”

 SVP Corporate Sales


Demonstration
 
 
 

      Tel: +44 800 1 777 123                   Fax: +44 870 350 0041                enquire@onquota.net                  Speak to a consultant