FOXCRM is an On Quota Service

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To discuss your specific CRM requirements please call:

UK: +44  800 1 777 123

CH: +41 41 56 03 615

US: +1 315 220 6735

DE: +49 20 18 94 53 65

ES: +34 918 29 26 25

FR: +33 1 72 81 36 28

IT: +39 0165 41513

TH: +66 2 9851913

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FOXCRM focuses on ensuring sales, marketing and customer service professionals see the value of using their CRM system. As a result, senior management gain accurate data which can be relied upon when making critical customer management decisions.

FOXCRM Services

With over 10 years experience working with leading brands in Sales Force Automation (SFA) and CRM system software, On Quota understand the limitations and advantages of using systems to help manage customer relationships. The FOXCRM SaaS hosted applications use On Quota’s best practice Dolphin CRM business processes to ensure maximum customer facing team end user adoption. This uniqueness ensures that senior management make business decisions based upon accurate data that was entered.

 

Released in 2004 FOX CRM is a second generation CRM which focuses on supporting organizations in managing customer relationships by customer focused Leading Key Performance Indicators (KPIs), such as Customer Satisfaction levels as well as Lagging KPIs such as $ order values. This approach allows companies to integrate their existing customer processes and associated KPIs easily.

A team at On Quota including senior consultants, sales professionals, marketing professionals and technical experts have used their expertise to develop FOXCRM over a period of 3 years. On Quota felt it was essential to build its own CRM system offering for our clients as most other CRM implementations have failed to deliver the potential that CRM systems offer. Other CRM system providers fail to deliver systems that take in to consideration the requirements of integrating the organization’s CRM business processes and supporting the challenges of people change management. On Quota’s research identified most CRM systems are too complicated and provide limited or no value to the end user who is often required to enter the same data multiple times. The FOXCRM approach gives feedback to the end user to help them in their role. This approach avoids the CRM being perceived as purely an administrative system for senior management reports.

 

FOXCRM offers tools dedicated for individual customer facing team roles, these tools report on not only what happened (lagging KPIs e.g. sales revenue, sales campaign times ) but what is going to happen (leading KPIs, customer satisfaction, account penetration).  FOXCRM really supports customer facing professionals in identifying where they have weaknesses in accounts, opportunities and contacts and so gives a better perspective of what they need to do to win business. 

 

Facts About On Quota’s

FOXCRM Service:

  • CRM best practice processes integrated in to SaaS Microsoft Sharepoint and SalesForce.com platforms.

  • Based upon research of over 20 top corporate companies using other CRM systems, FOXCRM end user adoption rates are the  highest in the CRM industry.

  • On Quota specialise in best practice CRM business processes. On Quota has successfully implemented these processes for 1000s of customer facing professionals and has incorporated these in to FOXCRM.

  • The On Quota CRM system approach is the one of the few that incorporate end user tools and best practice CRM process training to save time and increase overall effectiveness.

  • On Quota’s CRM approach focuses on giving organizations a view of the future and not just the past.

  • The FOXCRM system approach drives sales professionals to understand which accounts hold more opportunities, reduces time spent working on opportunities that will be lost and reduces data inputting time by about 66%.

  • On Quota and its technology partners provide organizations with the option to build their own custom FOXCRM Hosted system using simple application module blueprint templates which can take as little as 0.5 days to build.

  • On Quota also provide data uploading and integration services which means that even legacy CRM and ERP systems can be maintained while giving the advantages of FOXCRM’s end user friendliness.

  • Key company MS Excel spreadsheets that are critical part of the business processes can be maintained  and even integrated on-line with secure user defined access. All this can be completed in hours or days rather than weeks or months.

 Tel: +44(0)870 350 0040                   Fax: +44(0)870 350 0040                   enquire@onquota.net                  Speak to a consultant